Shipping & Delivery Policy
We try to ship all orders within 2-4 business days in metro, and 4-7 business days for rest of India. Delivery time may vary depending upon the shipping address and other factors (public holiday, festival holiday etc.). Tracking numbers, if available, will be automatically e-mailed on the day of the shipping to the e-mail address provided by the customer. Packages shipped by www.eastbaykart.com/ are not insured against loss or damage. You need to check the parcel / packet while accepting the same.
Depending on the product availability, few orders might take more than 10-12 days to ship. Customers will be contacted by e-mail or mobile if there is any such problem related to processing the order or shipping the product in time. We dispatch the orders through First Flight Couriers, DTDC, Professional, Blue dart or other Couriers. To get the ordered product in time, kindly ensure that your PIN code is serviced by respective shipping at our website Currently.
You can track your order once it has been dispatched from our warehouse. An email and SMS will be sent with a link. You can also track it from your account on the website by Selecting ‘My Orders’ from the top right corner and then clicking on 'Track Order' for the respective Order ID.
For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us, we will initiate a refund as your respective account which will reflect within 24-48 hours of initiation.